Maybe it is just me, but it seems that the folks who are behind Priceline have been taking lessons from the Crazy Eddie school of advertising [see a previous post featuring that madman and mastermind of the low price electronic store schemes and ads]. These are on practically every second of the day, with the good Captain saying that one can get hotel rooms at close to or at half off regular price.
It just so happens that when this is mentioned, there goes that pesky fine print across the screen. Usually associated with car ads or those from attorneys who say they can win any case for $199.95, it is so small that one would need an electron microscope to see that this may be saying 'subject to availablility, certain nblackout dates may not be available', etc. Some of this would be or rather should be common sense, but we are in an era when even that is a precious commodity.
It would be a little refreshing if businesses would just back what they are saying or doing with just their word as their bond. Yes I am well aware that we are a very litigious society and the need for the fine print to keep folks out of trouble and to protect us from ourselves, but gee whiz what would be the harm in just saying that they will back up the prices and leave it at that. I could be wrong here and old fashioned....but why not?
Showing posts with label Priceline. Show all posts
Showing posts with label Priceline. Show all posts
Monday, September 8, 2008
Sunday, July 6, 2008
Intro and why is this up?
Folks,
If you do any travelling, be it for business or pleasure, then chances are better than even money you have used an online reservation service to find the best rates, the nearest tourist attraction, eateries, things to keep the children occupied, etc. And while on the whole doing this saves time and money, there are those occassions when things go wrong.
For example, no shuttle bus at the hotel to the local airport, the pool is not as pictured, the location is not near the best tourist attractions, but is next to the local county jail....those sorts of things. You may have also complained to the customer service section of the site in question, only to find out that the person on the other end either is too far away [as in he sounds like he or she is speaking from a remote phone line on Mars], that they will not do the right thing and either refund your credit card or upgrade you to a better room or facility for the price you just paid or lastly when you speak with a supervisor that there is a good reason why his name is Mr. Mumbles. If this has happened to you and you are mad as hell and do not want to take the BS anymore, then this is your place to vent.
Has the Gnome from Travelocity left you high and dry? Say why here!!!!If Expedia is not excellent, give every reason as to why not in this space!!! If Orbitz has left you out in space, rip them a new one!!And if Captain Kirk, I mean William Shatner and Priceline did not negotiate a price that was in your budget and left you feeling as though you and your wallet were given the Vulcan Death Grip, tell him here where he can take and shove his Enterprise!!!
Oh yeah...if you actually have a RAVE about your online experiences booking travel, hotel, rental cars, air, train, cruises...post those here as well. This is an equal opportunity spot, so 'shine on you crazy diamond' and rave away. [And if you want to use any of the 7 Dirty Words, do not worry...no editing will be done from this end. Remember until it is illegal, we all have the right to freedom of expression]
If you do any travelling, be it for business or pleasure, then chances are better than even money you have used an online reservation service to find the best rates, the nearest tourist attraction, eateries, things to keep the children occupied, etc. And while on the whole doing this saves time and money, there are those occassions when things go wrong.
For example, no shuttle bus at the hotel to the local airport, the pool is not as pictured, the location is not near the best tourist attractions, but is next to the local county jail....those sorts of things. You may have also complained to the customer service section of the site in question, only to find out that the person on the other end either is too far away [as in he sounds like he or she is speaking from a remote phone line on Mars], that they will not do the right thing and either refund your credit card or upgrade you to a better room or facility for the price you just paid or lastly when you speak with a supervisor that there is a good reason why his name is Mr. Mumbles. If this has happened to you and you are mad as hell and do not want to take the BS anymore, then this is your place to vent.
Has the Gnome from Travelocity left you high and dry? Say why here!!!!If Expedia is not excellent, give every reason as to why not in this space!!! If Orbitz has left you out in space, rip them a new one!!And if Captain Kirk, I mean William Shatner and Priceline did not negotiate a price that was in your budget and left you feeling as though you and your wallet were given the Vulcan Death Grip, tell him here where he can take and shove his Enterprise!!!
Oh yeah...if you actually have a RAVE about your online experiences booking travel, hotel, rental cars, air, train, cruises...post those here as well. This is an equal opportunity spot, so 'shine on you crazy diamond' and rave away. [And if you want to use any of the 7 Dirty Words, do not worry...no editing will be done from this end. Remember until it is illegal, we all have the right to freedom of expression]
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